Currently We Don't Offer Any Return on Any Products but,

However, we do offer exchanges within 2 Days of delivery of the product, if:

1. the product is wrongfully delivered (product doesn’t match the item in the order confirmation)

2. the product has a genuine quality/manufacturing defect

3. the size ordered isn't satisfactory

In the above listed cases, we are open to re-fulfilling your order, once.

Our exchange policy is not valid on clearance sale orders/items. Our exchange policy for size/defects isn’t applicable more than once. 

To exchange a product or report damage in transit, please get in touch with our Customer Care within 48 hours of delivery:

• by email at contact@sheandherstore.com or our instagram handle @officialsheandherstore or on our WhatsApp +918085010289, with your order number, date of transaction, delivery address and image of the wrongfully delivered, defective item, or size exchange.
• Check the products carefully once you receive them and mention any tampering of the package, missing item or damage/ breakage on the delivery receipt presented by the courier partner. ( Opening OR Unboxing Video is must )
• If your order is eligible for exchange, you’ll need to courier the same to our warehouse. The courier charge will be borne by you. In case you’re unable to courier it, She & Her Store can provide pick up at an additional cost of Rs. 100. Once the order is received and checked, a new piece will be delivered by She and Her Store. 
• If the return package doesn't come with proper order details, and in the original packaging with invoice, We will not be liable to re-fulfil the order. 

Our customer care team will look into the issue and revert back within 48 working hours.

*Remember Opening or Unboxing Video is Required in Exchange of product*

Our Products Usually Dispatch within 48 Hours and Delivered Within 4-7 Business Days. We Ship From Trusted and Registered Courier Partner.

Yes, We Do Offer Cash on Delivery on All Over Product. Charges For COD is ₹100/-

( Note - Shipping is Free on all Online Payment Orders )